The HSBC Bank is today facing the prospect of investigation after admitting that it has lost a computer disk containing details of 370,000 customers. The disk was last around a month ago after being sent via an external courier from the firm’s offices in Southampton to a third party.
According to the bank, no account details or addresses were included on the disk.
HSBC informed the Financial Services Authority (FSA) about the loss and could now face a fine if the watchdog finds that the bank’s security practices were lax.
The bank has agreed to inform all affected customers, although there is no word on whether it will pay for credit checks for those at risk of identity theft.
