Notification was sent to employees who worked for the state of Florida between Jan. 1, 2003, and June 30, 2004 after a subcontractor of outsourcing service provider Convergys Corp. improperly allowed subcontractors in India to index state personnel files, said DMS spokeswoman Tiffany Koenigkramer. Transferring information offshore is in violation of Convergys’ nine-year, $350 million contract to manage the state’s personnel work.
Convergys had subcontracted the indexing work to GDXdata Inc. in Denver, which itself turned to a subcontractor in India, the DMS said. Convergys has since canceled its contract with GDXdata, the agency said.
